Quality Policy

It is the policy of TopElit International Ltd to maintain company standards and procedures to ensure that high quality laboratory equipment provided meet with complete customer satisfaction. This is achieved by ensuring that the exact customer requirements are in accordance with company capabilities which is:

“The distribution of equipments and instruments intended for education, clinical testing, medical research, research and diagnosis, intended for ultimate use in universities, laboratories, hospitals and medical clinics.”

It is the responsibility of every employee to recognize these requirements and to ensure that personal standards meet these requirements. The main objective is fault free work first time every time with an end view of continuous improvement.

The Quality System
TopElit International Ltd operates a Quality Assurance Management System, which meets the standards required in ISO 9001. The Quality Manager is responsible for the maintenance and evaluation of the company to meet this standard.

Quality Audits
Quality Audits are conducted to a specified pre-planned program in accordance with ISO 9001. Audits are conducted at a minimum of every three months or sooner at the discretion of the Quality Manager.

Quality Planning
Unless otherwise requested by the customer, all Generating Sets are manufactured to the standard Quality plan shown in Company Specifications.
Corrective and Preventative Action
The Quality Manager is responsible for identifying the root cause of problems identified by QA audits and inspection/test findings. This information is used for establishing corrective action to prevent the fault recurring.

Quality Records
The company retains and maintains all relevant documentation applicable to the standard contractual requirement.

Document Control
All documentation which is applicable to the standards or customer requirement to the scope of supply is classified as being a “Controlled Document”. The company has system to amend all controlled documentation to prevent the use of out-dated data.
Management Review
The Managing Director and Quality Manager meet every six months to review the company trend towards the cost effectiveness of the QA system. The results of these documented meetings are then circulated to all departments and personnel with suggestions or mandates for improvement, to ensure an ongoing quality program